Privacy & Data Protection

Data Protection

This statement applies to Plaza Community Cinema & Plaza Charity Shop and shall include any company in which Plaza Community Cinema has an ownership interest.

Information held
Plaza Community Cinema records information about its customers for the purposes of administering an effective Ticketing system and for marketing (including direct marketing) by email. Data held includes customer contact details, name and email addresses.

Plaza Community Cinema gathers information about customers at the time a customer visits the website, joins a membership scheme either in person, by telephone, by email or on our website. This information is kept as a permanent record to enable us to analyse historical data and understand trends.

Customers joining a membership scheme or mailing list do so on the understanding that consent is given for Plaza Community Cinema to process and use the information given in accordance with this policy.

In the cinema, CCTV systems record images of people in or around the cinema. Where this is the case signs are clearly displayed at the entrance to the premises. Images on tapes are kept for a small duration, unless retained for use in an investigation, in which case the images are wiped as soon as the investigation concludes.

Using Information Held
General information about the cinemas’ activities is sent regularly to those who have requested it.

Plaza Community Cinema processes and analyses information held to inform its business planning. We aim to build an understanding of customers preferences so that programming can be refined and information can be provided to customers who may find screenings and events of interest. Information is only sent to individuals who have subscribed to a membership scheme or mailing list or who have previously attended films or events at one of our cinemas.

Plaza Community Cinema does not pass any personal details about its customers to any third party outside of the Cinema, other than to third parties who analyse the data on our behalf and return the results to us for our own use.

Where customers have given their consent, Plaza Community Cinema may send them marketing communications about other offers, products and services which may be of interest to them. Customers’ email details may be used to provide these information and marketing communications to them (including by showing them adverts on social media). Where customers would prefer Plaza not to use their personal data in this way they can opt out of all marketing communications at any time by emailing manager@plazacinema.org.uk

Third Parties
Various third parties advertise with us on screen, in printed material and on our website. Our website also has links to third parties. Plaza Community Cinema is not responsible for how third parties deal with any information you submit to them and users should contact the third parties directly if they have questions about their Privacy Policies. Plaza Community Cinema does not pass personal data to any of these third parties.

Subject Access
Customers may request a copy of information held about them by emailing: manager@plazacinema.org.uk

Policy last updated: May 2018

Cookies

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