With the Plaza open we wanted to update you on some of the things we have done to maintain the safety of the staff, customers and how we are working inline with the government guidelines.
Before the virus we allowed people just to turn up to get their tickets, we will only be operating one till to keep the people in the foyer to a minimum, so we recommend purchasing tickets beforehand if possible. The reason is because it will firstly keep potential queues down, and the capacity of the screens has been reduced.
We would ask that you pay by contactless were possible, vouchers are also accepted.
A member of staff will be located on the entrance to the door to guide people in, two marked spaces are available to wait and this will allow two groups or couples at any given time.
On purchasing tickets you will be ALLOCATED seats to sit in PLEASE ensure you sit in the correct seats, also please be advised that customers will rip their own tickets prior to going in screen, ushers will be available to assist. All seats marked off must not be removed as this is part of the Social Distancing strategy that we are adhering to.
Telephone bookings are available by phoning 0151 474 4076 and we may have some tickets available prior to the performance from the Box Office.
We have had all 780 seats cleaned throughout all screens and a full clean of the cinema will take place from tomorrow onwards. We have also AVIDCLEAN to spray the entire building with a deep sanitising service guaranteed to kill 99.99% of viruses and bacteria every Thursday.
We will give each screen a thorough clean after each performance, and all other areas will be cleaned down regularly throughout the day. We have hand sanitisers situated throughout the cinema and urge people to use them.
The toilets will be monitored by ushers ensuring that it is utilised sensibly. We will only allow one person at a time unless they are part of a family with children. Please ensure you wash your hands before exiting.
We ask that all customers bring out their rubbish on exiting, this will help the staff clean and prepare the screens for the next performance.
This is the discretion of any customers visiting whether they were their masks or not. The staff have been given the option to wear their mask or not also.